Shipping & Exchange Policy
Operated by: Vistaran Techtronix Pvt Ltd
1. Delivery of Digital Services
Vistaran Techtronix Pvt. Ltd. (“Vistaran”, “we”, “our”, “us”) provides digital products and IT services, including software development, AI integrations, cloud services, API development, DevOps, and related solutions. There are no physical products or shipments involved when you engage our services.
All services are delivered digitally and no physical shipment is involved.
All deliverables are provided electronically via secure download links, cloud access, project portals, email, or other agreed digital methods.
2. Shipping Policy
Because we do not offer physical goods:
- There is no shipping or delivery service for physical items.
- You will receive access, software artifacts, or deliverables digitally.
- Activation instructions, downloads, or URLs will be shared over email or inside your project workspace.
All digital delivery timelines are communicated by our team based on project terms.
3. Exchange Policy
Since no physical products are sold:
- Exchanges do not apply in the traditional sense.
- You cannot exchange a digital service for another as you would a physical good.
- Modifications, upgrades, and change requests are handled through our service delivery process or support channels, subject to your contract or engagement agreement.
If you require a change in scope, deliverables, or service type, please contact your Vistaran representative.
4. Delivery Support & Issues
If you face difficulties with:
- Accessing deliverables
- Download links that do not work
- Cloud or platform access permissions
5. Contact Information
Vistaran Techtronix Pvt. Ltd.
📍 Gandhinagar, Gujarat, India